Refund policy
46 Moods Clothing Policy
Returns & Exchanges
We want you to love every piece you purchase from 46 Moods!
If you’re not completely satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return:
- Items must be unworn, unwashed, and in their original condition.
- All original tags must still be attached.
- Items must be free of makeup, deodorant, perfume, pet hair, and any other signs of wear.
Once your return is received and inspected, a refund will be issued to your original form of payment (excluding original shipping charges).
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Accessories and jewelry
- Gift cards
- Bodysuits
- Intimates
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with your order number and photos of the item. We’ll make it right as quickly as possible.
Shipping
Shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.
How to Start a Return
To begin a return, please email us with your order number and reason for the return. We’ll provide instructions for sending your item back.
Thank you for supporting 46 Moods. We truly appreciate every order and are grateful you’re here!
ALL jewelry at 46 Moods is FINAL SALE.
If your item arrives damaged or incorrect, we’re happy to help. Please contact us within 3 days of delivery so we can review and resolve the issue quickly.
How to Start a Return for a Defective Item:
Email us at hello@46moods.com with:
• Your order number
• Clear photos of the damage or issue
• A short description of what happened
Once we review your request, we’ll arrange a replacement or refund for the defective item.
We package every order with care, and if something isn’t right, we’ll make it right.